Yes, all payments are due upfront for all jobs. We don’t offer COD or pay after work is completed. This is to protect our labor and the time our technicians put into your job in the event that you don’t return or no longer need the item(s).

We are open from 9 AM to 10 PM, Monday to Saturday. We’re closed on Sunday (but still accepting orders/payments) Sun jobs will roll over to Mon morning. Holiday hours may vary, please call or check our website for specific information on those dates.

We offer an array of documents and services but if there is something that you need that we don’t have listed please contact us and we will explore accomodations for you depending on your needs.

Please keep in mind that any standard turnaround times are estimates only and that rush jobs will take priority over standard ones. If you order standard delivery your job is subject to delays. If you order rush and it is still delivered late we will issue an inconvenience credit along with a credit of the difference of delivery options.

In some cases depending on who your debit card is with this can determine if our processor will accept the card. Typically bank issued debit cards work best. App cards, credit builder cards, prepaid debit cards, etc tend to have more issues. So just give it a shot but if it fails more then twice we advise to get in touch with us for a manual payment so as not to jam our payment processor.

Our product listings have screenshots of our actual items in most cases. But we pride ourselves on quality work and because we have to pay our staff for the labor and time they put in we cannot do any samples or deferred payments for work. All work must be paid for before being executed. This protects our time and the labor of our staff.

No! We have a strict NO-REFUND policy. Failure to keep this in mind could result in blacklisting.

We strive to pay attention for typos and mistakes. In most cases we will contact you for clarity. But in the rare case that we complete your job with the wrong info submitted by you that would result in needing to order new docs. If there is an error made on our part we will immediately fix and resend.

We accept card payments through our store processor. We also accept Cashapp, Venmo, ApplePay & Chime.

Our blacklist is reserved for unreasonable and extremely rude customers. Those blacklisted cannot return to do business with us. We value all of our clients and their business but we do reserve the right to refuse service to anyone being obscene with us or not allowing us to help them effectively.

1. Harassment – Not allowing us the allotted time for your turnaround. Constantly texting or messaging asking us the same questions or inquiring about job delivery status while still within job turnaround timeframe. If you didn’t pay for rush…you have no right to rush us.
2. Being Rude, Disrespectful or Obscene – Any such verbiage or messages which constitute any of the above or making racial comments to any of our staff or clients could result in blacklisting.
3. Using our designs, signage, advertisements etc without our permission can result in blacklisting.
4. Attempting to fraud our payment processor – for example trying to place orders with stolen cards or someone else’s information without consent is a crime and something we do not condone or take lightly. If you have issue with payment please contact us immediately.
5. Unfairly disputing our processor without first seeking a resolution with us could result in blacklisting. We ask all clients to communicate with us when they have a problem or issue. Because of our strict no-refund policy we do not advise clients to attempt to go behind our back to chargeback with their bank or make dispute for a refund. We are willing to reach a solution with you or issue a credit in some special cases.

When you place your order with us it immediately enters our job queue (or line). Typically it takes up to a few hours for us to get to your order and begin processing it. Sometimes this step can be faster (in the cases of rush orders) Just be patient and give us the time we need to get back to you. Begin preparing yo to submit to us for the job.